Hi, I'm Dima Livak.
> ▍
Year 1 BSc Computer Science & AI at the University of Kent, with real-world experience building AI email and call automation for a property business — and three years of fast-paced customer service. Open to remote, part-time work, ideally in IT or AI.
$ diagram of the system I helped build at Apex27
// real production workflow — not a mockup
about
// summary from the CVI'm an adaptable Computer Science & AI student with hands-on experience implementing AI-driven automation — automated email handling and AI call-answering/routing — alongside three years of fast-paced customer service.
I'm comfortable working independently in remote settings, quick to learn new tools, and reliable under pressure. Right now I'm looking for a remote, part-time role — ideally something IT or AI-related — where I can keep building practical technical experience alongside my studies.
const status = "open_to_work"; // remote · part-time · 20 hrs/week
experience
// git log --oneline- Helped implement an AI system to draft and send automatic email replies to client enquiries, reducing manual response workload.
- Set up and supported an AI-powered call-answering system that triaged incoming calls — booking meetings with management or forwarding notifications as appropriate.
- Worked with the team to adjust AI workflows to real business needs, improving response speed and accuracy.
- Provided prompt, courteous customer service in a high-volume, fast-paced restaurant.
- Facilitated clear communication with customers and colleagues for accurate order taking and issue resolution.
- Managed cash and card transactions accurately at the point of sale.
- Adapted quickly across different stations (grill, till, prep) during peak periods.
- Organised and dispensed essential medications to support frontline supply requirements.
- Maintained accurate inventory by monitoring and recording stock levels.
university projects
// courseworkBus Timetable Integration — Group App
- Worked on the backend / data side of a group-built app that integrated live bus timetable data for students on campus.
- Handled fetching, structuring and connecting timetable data so it displayed correctly in the app's front end.
- Collaborated with teammates across front-end and backend to deliver a working, demoable app within the module deadline.
live demos
// click through — plain js, no backendAI call triage
A recreation of the call-routing system I helped build at Apex27. Play a preset caller (or type your own) and watch it get transcribed, scored against intent patterns, and routed in real time.
run demo →Neural net playground
Click the canvas to place data points and watch a real backprop network learn the decision boundary live — weights and loss updating per frame. Zero ML frameworks, just canvas and calculus.
run demo →Estate agency website
A full estate agency site — search, filters, property pages, valuation & contact — running entirely in the browser on a real data snapshot of the Apex27 Portal API I worked with.
open site →all three demos are open source on github.com/plompee →
skills
// import { capabilities }technical
current focus
working style
languages
education
// read-only records- Completed Year 1 successfully, progressing to Year 2 in September 2026.
- Programme includes an integrated Year in Industry placement.
- Achieved a Merit.
- English, Mathematics, History, Literature, Physical Education.
- Grades of 10–11 out of 12 across subjects (Mathematics: 11) — the top ('high') performance band on Ukraine's 12-point national scale.